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PURCHASE & USE TERMS & CONDITIONS

Purchaser (“You”) agree to use all purchased products safely, according to all directions and warnings provided by Meraki Custom Creations, LLC and according to any and all specifications and directions of manufacturer.

 

Meraki Custom Creation, LLC sells its merchandise only to individuals who can legally purchase and own such items in the particular jurisdiction where they reside. By ordering and purchasing merchandise from Meraki Custom Creation, LLC, you represent that you are of legal age to purchase this merchandise and that this merchandise can be purchased and owned by you in your state, county, and/or city of residence.

 

FURTHERMORE, BY PURCHASING AND USING THIS PRODUCT, YOU SHALL AND DO HEREBY AGREE TO INDEMNIFY AND HOLD MERAKI CUSTOM CREATIONS, LLC FREE AND HARMLESS FROM ANY LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, FROM ANY THIRD-PARTY CLAIMS FOR DAMAGES AGAINST THEIR PROPERTY, AND FROM ANY LIABILITY WHATSOEVER ARISING OUT OF THE APPLICATION OR USE OF ANY PRODUCT. FURTHERMORE, MERAKI CUSTOM CREATIONS, LLC SHALL NOT BE RESPONSIBLE FOR ANY DAMAGE THAT MAY OCCUR DUE TO MISUSE OF ITS PRODUCTS OR RELATED DIRECTLY OR INDIRECTLY WITH CANDLE BURNING.

 

PROCESSING & SHIPPING POLICY

 

PROCESSING TIME:
 

Processing time is the time we need to prepare an order for shipment. The processing time on in stock inventory is 5-7 business days (not including holidays); however, ALL products from our Customized Concrete Collection requires additional processing time because they are ALL Made to Order.  As a result, the processing time for the Customized Concrete Collection is 15 business days. Please note that all our candles need to cure for a minimum of 14 days prior to their first burn, thus the extended processing time.  WE will always do our best to get products out as quickly as possible; however, we will never sacrifice quality for speed.
 

SHIPPING TIMES:
 

USPS - Priority (2-3 Business Days after processing time)

UPS - Ground (2-3 Business Days after processing time)

 

Actual delivery time will depend on the courier selected at checkout. Once the package is scanned by the chosen courier, we have no control over how long the package will take to arrive; therefore, WE are not liable or responsible for any delays, re-routes, or failed deliveries of your package. 


PLEASE NOTE THAT Meraki Custom Creations is not responsible for orders that are damaged during transit. It is the sole responsibility of the receiving party to fully inspect the product at the time of delivery for any potential damage and all claims are handled through the respective courier.  Please see our Return & Refund Policy for the procedures to follow for initiating a courier claim.  

 

However, we always want to make sure you receive the order that you paid for so please contact us at Merakicustomcreationsllc@gmail.com if you ever have any concerns with the status of your order.
 

CUSTOMS AND IMPORT TAXES:
 

We will gladly ship internationally; however, the Buyer will be responsible for any customs and import taxes that may apply. Meraki Custom Creations is not responsible for delays due to customs.

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