FREQUENTLY ASKED QUESTIONS

Tunneling is a common occurrence when burning candles. This often happens when a candle is not allowed to burn for an adequate amount of time. To keep this from happening, allow your candle to burn at least 3-4 hours or until the top layer of wax is completely liquid

· Never leave a burning candle unattended

· Keep burning candles away from flammable materials, children and pets

· Do not place candles on or near other heat sources

· Burn the candles on heat resistant surfaces

· Extinguish candles with great care ensuring that hot wax does not splatter

· Keep the wick trimmed to no more than 1/4th of an inch for cotton wicks and an 1/8th of an inch for wooden wick

· Keep the hot wax pool free of wick trimmings, matches or any other flammable materials and ensure that the wick is always in the center of the candle

· Do not allow anything to drop into the hot wax pool such as parts of the wick or a match as in very rare occasions this can cause a candle to explode

· Discontinue use when less than 1/4 inch of wax remains

Burn times vary depending on the size of your candle and your burning habits. The times listed on our site are estimates based on our testing data. Proper candle care always.